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How to prepare an order for a point of sale

The Preparation page allows central kitchens to view orders from points of sale, adjust the quantities to be delivered, and track the progress of their preparation.

Viewing an order

  1. Open the Preparation page from your central kitchen workspace.

  2. Select an order from the list.

  3. Review the details of the order sent by the point of sale.

The list displays the orders placed with the central kitchens you are assigned to.

Preparing and validating an order

  1. Open the order to be prepared.

  2. Check the references and the requested quantities.

  3. If necessary, adjust the quantities that will actually be delivered.

The central kitchen user can adjust the delivery note (BDL) quantities that will actually be delivered, as well as the ex-VAT unit prices on the delivery note if these are out of date, by clicking the pencil button to the right of the line.

4.Save the preparation or validate it.

Once the delivery note quantities and prices have been entered, the user can access a summary of the delivery note that will be generated for this "preparation".

After the order has been validated, you can view a pdf of the delivery note associated with the order. Click on the order, then on the 3 dots to the right of the order, and then on "Delivery note".

The order status changes depending on the action performed:

  • To prepare: default status of a new order.

  • In preparation: the preparation has been saved but not yet validated.

  • Prepared (Compliant): the order was validated with no difference between the requested quantities and the delivery note quantities.

  • Prepared (Non-compliant): the order was validated with a difference between the requested quantities and the delivery note quantities.

Good to know

  • On the point-of-sale side, for an order placed with a central kitchen, only the received quantity and the discrepancy reason can be modified upon receipt.

  • The Delivery note information and Add a reference actions are not available for these orders.

  • If the point of sale receives the order before the central kitchen has validated its preparation, the delivered quantities can no longer be modified on the central kitchen side.

  • Once the preparation has been invoiced, no modification or status change is possible.

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